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You must have session cookies enabled in your web browser before you can add items to your shopping cart. These cookies are not written to your computer's hard drive. They allow your selections to be saved while you shop, and are then deleted when you close your browser or log out of your registered user session.

Web Browsers

This site is designed to work with Microsoft Internet Explorer 6.0 or later and Mozilla Firefox 1.0 or later. Other types of web browsers may work, but some pages may not display correctly in all cases.

Tips for Registered Users

If you are a registered user, your profile information is stored securely for your use in future visits. Use the "My Account" page to keep your information up to date:

Current Address:

Keep your current address and your contact phone numbers up to date.

E-mail and Password:

If your e-mail address changes, be sure to update it so you will receive your order and shipping confirmations. Also, change your password regularly for increased security.

Payment Methods:

If available, you can securely save new payment methods or update existing ones -- for instance, update your credit card expiration date.

Order Tracking & History:

Check the current status of your orders and view past orders.

My Memberships:

Authenticate yourself as a member of a special group. This may allow you to view and purchase products or services available only to members of that group.

Shipping Addresses:

Edit and manage your saved shipping addresses. For instance, you might save your grandma's address under the nickname "Grandma". Then during checkout, you'll be able to select from your list of shipping addresses. Data fields will automatically be filled in for you.

The MSU Marketplace is an on-line collection of products and services from departments and/or organizations across MSU's campus. Most of these services are offered exclusively to students, faculty, and staff of Murray State University, although some are offered to the general public. This statement is supported by the Murray State University Information Technology Policies that were adopted on February 25, 2011.What follows is the MSU Marketplace's online privacy statement, which governs personal information gathered solely at its Internet site: MSU Marketplace
MSU's Commitment to Online Privacy
Protecting the privacy and personal data of our customers is of the utmost importance to us. This page describes how we handle the information we learn about you when you visit our site. Physical, electronic, and managerial procedures have been employed to safeguard the security and integrity of personal information.
Information that the MSU Marketplace Collects Online
If you choose to identify yourself by making a purchase on-line, the MSU Marketplace will create or collect the following personal information: unique customer ID, name, e-mail address, phone number, billing information, shipping information, and the online store in which you were shopping. Credit card numbers are not stored, but rather are collected, transmitted, and processed by TouchNet Information Systems, a Payment Card Industry (PCI) compliant 3rd party service provider, using industry standard 128 bit encryption. TouchNet. Each storefront operator within the MSU Marketplace may exercise the option to request additional information to facilitate the completion of your order, to provide discounts, or for other relevant business purposes. Such information is provided voluntarily by you during the checkout process.
How the MSU Marketplace Uses Personal Information Collected Online
Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as to process billing and shipment of merchandise, reply to your emails, handle your complaints, etc. We will also use such information for internal research to better tailor our products to the needs of our customers. Our research may lead to the publication of aggregate demographic data but will not result in the reporting or publication of any personal information provided to us.
How We Secure Your Personal Information
The information stored by the MSU Marketplace is transmitted using industry standard 128 bit encryption. Information is stored both within the TouchNet Certified Data Center and the Murray State University data center using the same safeguards used to protect the University's most sensitive data. Again, credit card numbers are not stored by the MSU Marketplace, but rather are securely transmitted for processing to TouchNet, a 3rd party payment gateway, using industry standard 128 bit encryption.
How Your Information May Be Shared
We will never sell or rent your personal information. In order to process a complaint, the MSU Marketplace may send the complaint to the vendor of the merchandise being complained of, handle it internally, or refer the complaint to another appropriate organization for handling. By completing a complaint form provided by a storefront operator or sending us a request or inquiry, you are allowing us to forward your information to the appropriate vendor, if necessary. Without submission of the requested information, we will not be able to process your complaint.
This fee is nonrefundable.