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Tips for Registered Users

If you are a registered user, your profile information is stored securely for your use in future visits. Use the "My Account" page to keep your information up to date:

Current Address:

Keep your current address and your contact phone numbers up to date.

E-mail and Password:

If your e-mail address changes, be sure to update it so you will receive your order and shipping confirmations. Also, change your password regularly for increased security.

Payment Methods:

If available, you can securely save new payment methods or update existing ones -- for instance, update your credit card expiration date.

Order Tracking & History:

Check the current status of your orders and view past orders.

My Memberships:

Authenticate yourself as a member of a special group. This may allow you to view and purchase products or services available only to members of that group.

Shipping Addresses:

Edit and manage your saved shipping addresses. For instance, you might save your grandma's address under the nickname "Grandma". Then during checkout, you'll be able to select from your list of shipping addresses. Data fields will automatically be filled in for you.

Drama Department

Shipping Class: None

Delivery Method Base Charge Per Additional Item Charge
None $0.00 $0.00
No refunds are available except in cases in which performances are cancelled or postponed. If for any reason Austin Community college cancels a specific performance before the date of that performance, our patrons will receive a full refund or may request to transfer their ticket(s) to another show date depending upon availability.

ACC Return Policy:
• Refunds for payments made by credit card are issued to the credit card used.

• Refunds for payments made by all other payment types (i.e., check, cash, echeck) are issued by check to the address on file and could take up to 10 business days.

• Any debt owed to the college is deducted before issuing a refund.

• It may take 3-5 business days for the credit to appear on your credit card statement.

• You are responsible for interest charged to the credit card account while the refund is processed.

If you need to inquire about the status of your refund, email enotify@austincc.edu

ACC charges a $25 returned item fee if:
• A check or ACH is returned due to a stop pay or account closed; or if the customer does a credit card chargeback.

• Checks/ACH returned unpaid (NSF) or with incorrect bank account number must be replaced with cash or a money order.

Returned items may be referred to a collection agency, which may assess further charges.